The Challenge
Remote guided assistance helps in the several industry segments such as Oil and Gas, Manufacturing, Petro Chemical and Medical Industry. Industry often face several communication and operational challenges including,
•Slow Troubleshooting
•Increased Errors
•Higher Costs and Downtime
•Training Inefficiency
•Limited Collaboration
•Absence of Real-Time Diagnostics
•Enhanced Accuracy and Reduced Errors with AR
The Solution
AIGC has the capabilities to develop a solution using PTC Vuforia Chalk for Oil & Gas plants to assist technicians by connecting with remote experts. The client application, available on mobile devices, tablets, and AR wearables, communicates with the cloud for secure data sharing and real-time annotations.
The solution supports low-latency, high-bandwidth connectivity via 4G/5G or Wi-Fi. PTC Chalk ensures secure video calls with end-to-end encryption and Role-Based Access Control (RBAC) for authorized personnel.
The Results
•Enhances speed and accuracy of field service operations.
•Combines AR collaboration with real-time communication.
•Features interactive annotations for effective troubleshooting.
•Improves teamwork and reduces downtime.
•Minimizes on-site visits.
•Enables faster repairs and better operational outcomes.
